Maintenance is required for free upgrades to any new version for the chosen duration.
A User license is for a single named user. A server license is for unlimited number of users connecting to a single server. Eg. Terminal services.
Renewal prices are 25% of the purchase price if renewed while under maintenance. Out of date renewal prices are:50% in year 1, 75% Between 1 - 2 years out of date, 100% After 2 years.
Your license key will be sent to you via the email address provided at purchase. This generally takes around an hour during our normal office hours – Central European Time. Orders received outside of these hours, will receive the license within 24 hours. If for any reason you feel that there is a delay, we can be contacted via email: Support@2ndRock.com or by telephone +350 2222 0375
Refunds: If any of our products do not do what we claim, or you are unhappy with your purchase, please contact us immediately. We will endeavour to fix any minor issues you find, or we will give you a full and immediate refund.
The End User License Agreement for all software is here